ICTNWK417
Build an enterprise wireless network


Application

This unit describes the skills and knowledge required to build an enterprise, community or mesh wireless network within and outside buildings.

It applies to individuals with excellent task management, interpersonal and information and communications technology (ICT) skills working in senior design roles in the networking area, who are required to develop complex wireless networks for organisations.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Confirm client requirements and network equipment required

1.1 Identify and clarify organisational requirements of the client

1.2 Evaluate client requirements along with business needs in order to translate into technical requirements

1.3 Review existing network design documentation to ensure it is authorised, current and complete

1.4 Identify network topology

1.5 Identify the components required to be installed to meet the technical requirements

1.6 Contact vendors and service suppliers to obtain specifications and availability of identified components

1.7 Ensure preliminary work is completed within the required timeframe

2. Prepare for installation

2.1 Ensure client and users are aware of date and time of installation

2.2 Gather, prepare and check installation and safety equipment

2.3 Assess on-site safety arrangements for installers and users

3. Select, install and configure access points and other wireless devices

3.1 Select appropriate hardware based on identified components

3.2 Install and configure hardware to provide wireless access to network

3.3 Ensure connections are secured against intrusion or data access by unauthorised persons, are safe for users, and are protected from the environment

3.4 Configure security, monitoring, logging and quality of service features consistent with standards and protocols

3.5 Ensure test equipment is calibrated

3.6 Test wireless network systems performance and verify that it meets enterprise requirements and is consistent with standards and protocols

4. Select, install and configure antennas

4.1 Select appropriate antennas based on design plan

4.2 Safely install and configure antennas to provide wireless access to network

4.3 Measure and assess signal strength within and outside building

4.4 Resolve and report radio frequency interference issues

5. Select, install and configure antennas

5.1 Identify possible security threats to assets

5.2 Configure client server and helper security devices

5.3 Configure associations and filters

6. Train users

6.1 Provide training for users to establish and manage network connections

6.2 Resolve pairing and log-on difficulties for users

6.3 Inform users of wireless network etiquette and traffic capacity issues

6.4 Advise users of help desk contact details

7. Monitor and administer wireless network

7.1 Monitor wireless network performance using diagnostic tools, including appropriate software

7.2 Debug networking issues to maintain trouble-free wireless connection

7.3 Document current settings and store securely, consistent with commercial and business requirements

8. Finalise build process

8.1 Review network for performance issues, planned maintenance or upgrade requirements

8.2 Report to client with network documentation and recommendations for performance issues

8.3 File documentation according to organisational guidelines

Evidence of Performance

Evidence of the ability to:

confirm client organisational and business requirements

determine hardware and software requirements

prepare for safe installation

select, install and configure required wireless hardware

train users

test, monitor, and administer the installation

finalise installation and prepare required documents documentation.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.


Evidence of Knowledge

To complete the unit requirements safely and effectively, the individual must:

Identify and describe current wireless local area network (WLAN) and wireless area network (WAN) solutions, including:

audit and intrusion detection systems

auditing and penetration testing techniques

bandwidth and quality of service

factors affecting signal quality

layer 2 and layer 3 design issues

suitability for small office home office (SOHO) and enterprise local area networks (LANs)

transmission control protocols or internet protocols (TCPs/IPs) and applications

wireless topologies

describe the common features of security threats and how to develop a security strategy, including:

security protocols

standards

data encryption

identify and describe common network protocols and operating systems.


Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:

technical requirements

network infrastructure, including wireless hardware and software.

Assessors must satisfy NVR/AQTF assessor requirements.


Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance Criteria

Description

Reading

1.2, 1.3, 1.5, 3.4, 3.6, 4.1, 8.3

Gathers, interprets and analyses information from a range of sources and identifies relevant and key information

Writing

4.4, 7.3

Prepares workplace documentation that incorporates an evaluation of information and specialised language in a format and style appropriate to a specific audience

Oral Communication

1.1, 1.2, 1.6, 2.1, 4.4, 6.1, 6.3, 6.4, 8.2

Uses active listening and observational and questioning techniques to identify information and confirm, clarify or revise understanding

Articulates requirements and strategies clearly and distinctively, using technical language appropriate to audience and environment

Numeracy

3.5, 4.3

Interprets numerical information to calibrate equipment and measure and assess signal strength

Navigate the world of work

8.3

Complies with explicit organisational policies and procedures

Interact with others

6.1, 6.3, 6.4, 8.2

Recognises and applies the protocols governing what to communicate, with whom and how in a range of different contexts

Get the work done

1.4, 1.5, 1.7, 2.2, 2.3, 3.1-3.6, 4.1, 4.2, 4.4, 5.1-5.3, 6.2, 7.1-7.3, 8.1, 8.3

Uses a combination of formal, logical planning processes to ensure work is completed according to time constraints and an increasingly intuitive understanding of context to identify relevant information and risks

Understands the importance of secure information in relation to own work and takes personal responsibility for identifying and managing risk

Understands the purposes, specific functions and key features of common digital systems and tools, and operates them effectively to complete routine tasks

Initiates standard procedures when solving a broad range of ICT problems

Uses familiar digital systems and tools to access, organise, analyse and store information


Sectors

Networking